

- 1 min
Credit Decisioning: What Artificial Intelligence can learn from experts
Credit risk assessment can combine AI with expert knowledge. Hein Wegdam from ING explains how in this interview by BankingClub.


- 6 min
Rethinking Innovation: What can Financial Services and energy companies learn from each other?
Highly regulated companies invested significant resources in innovation, yet the results are disappointing. Why? Research offers answers.

- 1 min
What can mortgage organizations learn from football teams?
What can a mortgage organization learn from a football team? You don’t need to be big to win.


- 2 min
Customer focus in the Dutch mortgage market | A roadmap for lenders and advisers
A roadmap and five customer journeys to help set yourself apart as a data-driven mortgage organization.

- 5 min
Expert-based AI determines success for banks
How can financial service providers improve efficiency and results of processes? Expert-based Learning.


- 4 min
Create an intimate customer relationship whilst keeping a ‘social distance’
Customers are looking for a genuinely emphatic connection while having to come to terms with the 1,5-metre-economy. This poses a...