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Retail

Your partner in retail transformation

IG&H helps you stay relevant in the era of digital retailing. We combine 30+ years of sector expertise with strategy consulting and leading-edge data science and technology to accelerate your transformation.

Staying relevant as needs change

The traditional role of retail is losing its relevance. Today, everything needs to be fast, fresh, convenient & sustainable – with a personal touch. Digital-native companies are disrupting the sector one at a time, further raising the level of consumer expectations.

 

Staying relevant and increasing brand loyalty includes delivering a differentiated and positive customer experience across multiple, fully integrated customer touch points. But this is no small feat. It requires rethinking business models, making supply chains more flexible, and leveraging the power of data science and technology. The whole organization needs to refocus to speed the pace of innovation—because your competition is never more than a mouse-click away.

Our service offerings

For over 30 years, our experts have supported clients across retail, logistics and FMCG to create and deliver superior customer propositions. Today, we do everything with a digital mindset, providing the right support, tools and technology to make your strategy work. 

From first need to last mile
& the battle on the front door
New sales channels and platforms

driving reach and growth

Innovation Lab

accelerating business impact

Supply chain redesign

redesigning for more flexibility and flow

Commercial effectiveness

improving margins

Data-driven retailer

creating a digital mindset

"IG&H is a very pragmatic, output-oriented consulting firm with a strong data science capability"

CEO of an international e-commerce player

Make Strategy Work

Our proven, “make strategy work” methodology helps us get the job done fast by ensuring your business, people and technology are aligned with the goals of your transformation. For rapid technology execution, we use a low-code development platform from our partner OutSystems. Their platform allows us to securely develop, iterate and implement software 4 times faster than with traditional methods.

 

But we don’t just get the job done and get out; we’re in it for the long haul. We have long-term relationships with many customers for whom we maintain and continually optimize their systems to maximize the benefits over time.

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A culture of retail innovation

The retail sector has undergone dramatic changes over the past 33 years. Staying relevant and adapting to changes in demand means retailers must innovate swiftly. For decades, IG&H has enabled innovation and brand loyalty for some of the largest retailers in the Netherlands.

 

Our people, process and culture are optimized for innovation. Like you, our consultants have an entrepreneurial mindset; they approach each project focused on getting results. And we empower them with everything they need to help you succeed.

 

Relevant client cases

Let us help you stay relevant

Stay ahead of your competitors by transforming your business. We have 33 years' experience in helping clients thrive in the evolving retail economy.

Why not arrange a meeting to discuss how we can help?

Maarten Vaessen

Partner Retail