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Insights
The market moves fast. So can you. To keep you inspired and updated, we regularly publish insights and tips.
Why modern ERP is critical to scaling AI agents
Many retailers are eager to work with AI agents but don't have the right foundation. Explore 4 requirements.
AI increases cybersecurity blind spots in third-party risk
Governance expectations are already in place, while many organizations are not yet ready.
Customer service as a strategic differentiation model: Designing high-value customer service in a world of increasing complexity
AI is making efficient customer service easier to replicate. Discover how to make it a strategic differentiation model.
The future of nursing starts with better decisions
A fireside chat with Eva ten Voorde and Femke van der Voort Every request for home care requires careful assessment. What support does someone truly need? What can they still do independently? What role can informal caregivers such as family, friends and neighbors play? When professionals answer those questions more consistently, they can ensure more consistent care decisions and contribute to more future-proof healthcare. For Eva ten Voorde (Nursing Information Specialist at
TPRM for financial institutions: Balancing humans and AI
With the rise of AI-powered TPRM capabilities, governance is just as important as efficiency. The EU AI Act underpins this.
IG&H expands its activities to include pension administration
IG&H and the Public Pharmacists’ Pension Fund (SPOA) have entered into an agreement to administer SPOA’s pension plan going forward.
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