Vraag Maia
The AI assistant that directs residents directly to appropriate social support in the region.
Take a step toward accessible and future-proof social support.
Vraag Maia was developed together with Gedeelde Zorg for municipalities that want to strengthen their services, reduce administrative burdens, and guide residents to the right resources more quickly. Thanks to a smart and modular design, Vraag Maia offers an up-to-date, searchable social map and immediate answers to frequently asked questions.
Vraag Maia: A single gateway to all social activities in the region
Vraag Maia is an AI assistant that automatically collects and makes accessible all social activities and initiatives in the region. The tool is integrated into the municipality’s website and offers residents and professionals a natural conversational interface to quickly find the right support.
Flexible, scalable, and always up-to-date: Vraag Maia helps municipalities better serve residents without placing an additional burden on professionals. With Vraag Maia, you take a forward-looking step in the social and preventive sectors.
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Automatic data collection — retrieves information from websites selected by the municipality itself.
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Conversational interface — residents and professionals ask questions in plain language and receive relevant answers immediately.
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Integration with municipal websites — easy to implement on the existing website.
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Dashboards — insights into supply, usage, and trends within the region.
Vraag Maia is fully GDPR-compliant and is managed and updated 24/7.
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Vraag Maia supports municipalities and other organizations in improving accessibility, prevention, and collaboration within the social sector.
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Cost savings — reduced administrative burden thanks to automatic updates and fewer phone calls.
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Reduced workload — residents and professionals can find their way independently.
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Better collaboration — between municipalities, healthcare providers, social service organizations, and primary care.
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Insight into services — overlaps and gaps become visible, which supports policy-making.
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Accessibility — residents have 24/7 access to up-to-date information.
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Vraag Maia stands out from existing social maps and generic AI chatbots because of:
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Fully automated updates of social and preventive services;
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GDPR-compliant data processing;
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Proven effectiveness in collaboration with Gedeelde Zorg (Midden-Holland Health Region Association);
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Scalability for municipalities and regions;
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Reliable 24/7 management service.
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Implementing Vraag Maia
in 3 simple steps
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Compiling a list of websites
The municipality identifies relevant websites offering social services and requests permission to use them. The list is then shared with IG&H.
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Integrating Vraag Maia into the municipal website
IG&H links the websites to Vraag Maia and places the chatbot on the municipality’s website. The municipality tests the functionality during the trial period.
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Communication with residents and professionals
The municipality announces Vraag Maia through its own channels so that end users know where to go.
Frequently asked questions
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