The road to returns 

The Dutch insurance market is rapidly moving toward a new era. Driven by consolidation, internationalization, specialization, and digitization, the playing field is changing structurally. These trends are accelerated by the rapid developments in artificial intelligence.

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To understand where the Dutch insurance market stands, IG&H conducted a sector-wide study among executives, AI leads and innovation managers from insurers, managing general agents (MGAs), intermediaries and insurtechs.

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The central question is: “Where does the market stand in AI adoption and how will it develop in the coming years?”