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IG&H expands service portfolio for digital transformation with acquisition of MLC

Utrecht, January 17, 2024 - IG&H, a leading independent consulting and technology company, announces the acquisition of MLC, a boutique customer excellence consulting firm. With this acquisition, IG&H strengthens its services in digital transformation.

MLC is an end-to-end consulting firm that inspires organizations to be passionate about their customers. Together with its clients, MLC realizes excellence in digital processes in which people are of central importance. The company has existed for over 37 years and operates in financial services, the public sector, housing corporations and retail & logistics.

Martijn Tolsma, Managing Partner MLC: "Joining IG&H strengthens our position in the market. We are now better able to work with our clients to realize our innovative propositions in the areas of 'Operational Excellence', 'In Control' and 'Customer-centric' end-to-end. We look forward to being involved with new clients and larger scale projects."

Robin Zwijnenberg, Managing Partner MLC, adds: "It is great to see that from day one this collaboration strengthens our ambition and by working together we can deliver even more added value to our clients. In addition, this cooperation offers our people a lot of perspective in their career development."

Joost van de Meent, CEO IG&H: "MLC offers something every organization needs in their digital transformation, namely process transformation. With MLC on board, we fill in the missing puzzle piece to support companies in their end-to-end transformation. Moreover, our industry expertise aligns well and we share the same core values."


MLC will not merge with IG&H, but will become a subsidiary of the consulting and technology firm.

About IG&H

IG&H is a leading consulting and technology firm specializing in retail, financial services and healthcare. IG&H combines sector knowledge with digital (end-to-end) transformation and technology competencies. With the deployment of low-code platforms, the company offers fast, flexible and cost-effective solutions, among other things. With more than 400 professionals in Europe, IG&H is recognized as a Great Place to Work. Read more at:


About MLC

MLC inspires organizations to be passionate about the customer. Together with the customer, they ensure an optimal Customer Experience and a customer-driven organization, resulting in loyal, enthusiastic customers and employees. With 45 employees and over 35 years of experience, they offer solutions in the areas of Business Process Transformation, Customer Experience Management, In Control and Digital Process Transformation. Read more at:


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