- 5 minuten
The breaktrough of online shopping as the new standard
It is not the first time that the world has been shut down through the outbreak of a deadly virus. In 2003, SARS forced people in China...
- 4 minuten
Create an intimate customer relationship whilst keeping a ‘social distance’
Customers are looking for a genuinely emphatic connection while having to come to terms with the 1,5-metre-economy. This poses a...
- 5 minuten
Time to buckle up | Part one: enhance your customer experience
In Part 1 of the series, we’ll compare and contrast the impact both the current Corona crisis and the 2008 financial crisis have had and...
- 5 minuten
Time to buckle up | Part two: innovation of business models and services
In Part 2 of our “Time to buckle up” blog series, we are discussing how uncertainty created by the Corona crisis has accelerated the...