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Purpose-driven. People-focused. Planet-aware. 

Our Approach to CSRD & ESG  

At IG&H, we believe business can be a force for good. As individuals, colleagues, and a company, we recognize our role in the wider world. Our choices and actions affect the communities we serve, the people we work with and the planet we share.  

 

Using the Environmental, Social and Governance (ESG) framework, we give structure to our ambitions. It helps us focus, act and measure where we can make the greatest impact. To guide our efforts, we’ve aligned with the United Nations Sustainable Development Goals (SDGs). These goals give us a global benchmark and local direction.  

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Our commitment to CSRD 

To evaluate how we’re progressing and hold ourselves accountable, we follow the Corporate Sustainability Reporting Directive (CSRD). To reinforce this commitment, IG&H has established a Sustainability Board. This Board is composed of team leaders from various Impact Teams. These Impact Teams define objectives and action plans for the different ESG Focus Areas. IG&H reports annually on its progress in a sustainability report prepared in accordance with the requirements of the CSRD. The CSRD helps us reflect on two key questions: 

  • How does IG&H impact the environment and society? 

  • How do environmental and social factors impact IG&H? 

 

These aren’t one-time reflections. They’re part of our long-term commitment to running a responsible, resilient and values-led organization. 

Which SDGs does IG&H focus on? 

We work in sectors that shape your daily life: healthcare, financial services and retail. We chose these SDGs because they reflect where we can create meaningful, measurable impact. They’re not just aligned with our values but aspirational to be fully embedded in our business and have been checked by our stakeholders. These goals push us to go further, towards the kind of future we want to help build. 

  • SDG 13 (Climate Action) speaks to our responsibility as a tech-driven company to reduce our footprint and build sustainable operations. 

  • SDG 3 (Good Health & Wellbeing) aligns with our people-first culture and our commitment to being a Great Place to Work. 

  • SDG 10 (Reduced Inequalities) drives our inclusion and diversity efforts, helping us build a workplace where everyone can thrive. 

  • SDG 16 (Peace, justice and strong institutions) reinforces our belief that trust, integrity and good governance are non-negotiables. 

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Our ESG Focus Areas
Environmental

SDG 13 – Climate action: Take urgent action to combat climate change and its impacts

  • Measuring and reducing carbon emissions

  • Sustainable operations and circular processes: deploy green energy, sustainable mobility and efficient deployment of resources

  • Integrate climate risks into strategy and risk management

  • Transparent reporting on environmental performance, e.g. through CSRD

Our ESG Focus Areas
Social

SDG 3 – Good health & wellbeing: Ensure healthy lives and promote well-being for all at all ages.

  • Investing in employee wellness by intensifying the health provider bow of our health insurance provider, setting up a mental health platform of an external provider and training management in recognizing mental health issues

  • Setting up healthy, safe workplaces

  • Programs for mental well-being and stress reduction (see first topic)

  • Sponsoring the Netherlands Centrer for Financial Health (Nationale Coalitie Financiële Gezondheid of NCFG)

  • Prevention of burnout and long-term absenteeism by training management in recognizing mental health issues, specific training and support for employees in several life stages in combination with consulting work

  • Promoting a healthy work culture, e.g. through the Great Place To Work certification

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SDG 10 – Reduced inequalities: Reduce inequality within and among countries.

  • IG&H’s Social Impact team

  • IG&H’s The Empowerment Network

  • Developing a DE&I strategy for IG&H  in Q1 2026

  • Equal opportunity in recruitment, advancement and compensation (developing a non-biased recruitment procedure)

  • Non-biased recruitment training for management in Q1 2026

  • Encouraging social, economic and political inclusion

  • Transparency wrt pay equity (new European law equal gender pay per June 7th 2026)

Our ESG Focus Areas
Governance

SDG 3 – Good health & wellbeing: Ensure healthy lives and promote well-being for all at all ages.

  • Investing in employee wellness by intensifying the health provider bow of our health insurance provider, setting up a mental health platform of an external provider and training management in recognizing mental health issues

  • Setting up healthy, safe workplaces

  • Programs for mental well-being and stress reduction (see first topic)

  • Sponsoring the Netherlands Centrer for Financial Health (Nationale Coalitie Financiële Gezondheid of NCFG)

  • Prevention of burnout and long-term absenteeism by training management in recognizing mental health issues, specific training and support for employees in several life stages in combination with consulting work

  • Promoting a healthy work culture, e.g. through the Great Place To Work certification

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Driving financial well-being together with NCFG

Did you know only 54% of Dutch households can pay all their bills without any problems? Or that people with financial stress are 2.5 times more likely to develop chronic diseases such as diabetes and heart disease? Financial well-being is a key driver of both mental and physical health. IG&H is a partner of The Netherlands Center for Financial Health (NCFG)—a public-private initiative working to halve the number of financially vulnerable households in the Netherlands by 2030. You can find more information on our partnership here.

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