- 5 min
Time to buckle up | Part one: enhance your customer experience
In Part 1 of the series, we’ll compare and contrast the impact both the current Corona crisis and the 2008 financial crisis have had and...
- 4 min
Create an intimate customer relationship whilst keeping a ‘social distance’
Customers are looking for a genuinely emphatic connection while having to come to terms with the 1,5-metre-economy. This poses a...
- 3 min
Cara Antoine: 'my passion lies in keeping technology and humanity in balance'
Cara Antoine has joined IG&H as Managing Director Digital Transformation in January. Her purpose: to change, improve, and save people’s...
- 2 min
Last mile strategy for leading eCommerce platform
What they wanted A European retail platform is rapidly expanding their ecommerce business with double digit growth. Continuous growth can...
- 5 min
Digital transformation as a vaccine to cope with the ‘new normal’
Corona causes dramatic changes in consumer behaviour, forcing retailers to respond with unprecedented agility,...
- 7 min
CEO’s about their response to the new normal
Through an exchange of letters, Marjon Kaper (CEO ANWB Reizen) and Erik-Jan Mares (CEO Zeeman) provide answers to four questions posed...