- 3 Min.
Ruud Schoenmakers: ‘Retailers are becoming digital businesses’
The retail market is changing enormously, partially due to the growing success of digital platforms such as Amazon. At the same time,...
- 2 Min.
IG&H and GroupLife combine forces
Consultancy firms IG&H and GroupLife are moving forward together under the name IG&H, resulting in a specialized consulting group that is...
- 2 Min.
Ruud Schoenmakers new IG&H partner within retail practice
IG&H expands the retail branch of the company with Ruud Schoenmakers as new partner. Schoenmakers joined IG&H as a consultant in 2005....
- 3 Min.
When does technology enhance customer experience?
It is key to understand how great or poor customer experience influences your consumer’s behavior and your success as a retailer”, De...
- 3 Min.
Last-mile delivery model under pressure; paradigm shift inevitable
Rising e-commerce sales are driving up demand for parcel deliveries. Good times for logistics carriers, you might think. However, the...
- 1 Min.
Boosting 8% revenues by aligning customer needs and assortment via >330 new floorplans
What the customer wanted Matching customer needs to the products offered in the store: The current store formats were not in line with...