top of page
Setup and optimization of patient placement during the COVID-19 crisis

  • In response to COVID, the Dutch Ministry of Public Health established the Dutch National Coordination Centre for Patient Distribution (LCPS in Dutch)

  • LCPS turned to IG&H to create an intuitive and easy-to-use software solution

  • IG&H Portugal worked with LCPS managers to develop and deploy the Patient Movement Request (PRM) tool

  • This tool became the technological hub of all patient distribution activity

At a glance:

Emergencies are nothing new to hospitals. But the catastrophic, year-long emergency that was the COVID-19 crisis brought with it unprecedented challenges. Hospitals were left scrambling to save lives while trying to outrun the virus; resources were scarce, and time was of the essence.


In response, the Dutch Ministry of Public Health established the Dutch National Coordination Centre for Patient Distribution (LCPS in Dutch). The aim of the centre was to optimize utilization of intensive care facilities through better patient distribution. The centre became fully operational within four days. Shortly after opening, the managers realized that their productivity software wasn’t sufficient to support the needs and complexity of the operation.


 

“IG&H pulled it off. They brought together the right mixture of people, knowledge and technology to build the system that is the main tool to support the distribution of COVID patients. This enabled us to act fast on every patient movement request, and to make sure that all patients receive the care they needed, even if this was abroad in Germany. Also, in the second wave, this tool is still used by every hospital and Dutch Acute Care Region (ROAZ in Dutch).”

Dutch National Coordination Centre for Patient Distribution (LCPS)